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Important: Our clinic does not accept vision or medical insurance. We offer reasonable pricing and can provide a detailed receipt for out-of-network insurance reimbursement upon request.
What to expect during your visit
What to expect during your visit
When coming in for an appointment as a new patient you can expect to spend about an hour with us in the clinic.
We begin by having you fill out your patient intake forms when you arrive. Please try to arrive about 10 minutes before your scheduled exam time to fill out all needed information. You can also complete your forms prior to your appointment online.
Next we will take measurements including: eye pressure, estimated refraction, and current prescription if applicable.
Then we will ask you more about what brings you into the office as well as test your vision and examine the front and back of your eyes.
Dilation is included in all exams and recommended for our doctors to be able to do an in-depth comprehensive test.
Dilation will make your pupils very large, resulting in light sensitivity and you might have some trouble reading at near.
Post-dilation sunglasses are available following your exam. If you have never been dilated before, we recommend bringing someone with you who is able to drive. Patients have the option to decline dilation.
FREQUENTLY ASKED QUESTIONS:
HOW LONG IS A TYPICAL EXAM? You can expect to spend about thirty minutes to an hour depending on the complexity of the exam.
WHEN IS EACH DOCTOR IN CLINIC? Monday - Wednesday clinic is with Dr. Davis and Thursday - Saturday clinic is with Dr. Johnson.
HOW DO I FILE FOR REIMBURSEMENT? In order to file for reimbursement you will need to fill out an out-of-network claim form through your insurance. Every insurance reimburses differently, usually 50-80% coverage. Some insurance plans may not offer reimbursement- it is important to consult with your carrier first.
WHAT FORMS OF PAYMENTS DO YOU ACCEPT? Both doctors accept most major credit cards, debit, Apple Pay, and cash.
HOW LONG DOES DILATION LAST? Dilation affects everyone differently depending on the color of your eyes, but you can expect to feel the effects of dilation for about 4 hours.
HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT? We recommend trying to book your appointment at least two days in advance, but we are happy to accept walk-ins and we will schedule you as soon as possible.
WHEN IS THE LAST APPOINTMENT OF THE DAY? Monday - Friday the last appointment is at 5:00 pm, on Saturdays the last appointment is at 3:00 pm.
HOW OFTEN IS AN EYE EXAM RECOMMENDED? How often you need an exam is dependent on your visual health. If you wear glasses/contacts or are over the age of fifty, we recommend you schedule an appointment every year. If you do not use corrective lenses it is recommened to be seen every one to two years. You may need to be seen more frequently if you are diabetic or have other ocular diseases.
DO I NEED TO BRING ANYTHING TO MY APPOINTMENT? Although not mandatory, it is helpful to bring your current glasses or box of contact lenses if available. It is also helpful to bring an updated list of current medications.
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